At Chimney Care Service, we are committed to protecting your privacy and safeguarding the personal information you share with us. This Privacy Policy explains how we collect, use, and protect your data when you visit our website or use our chimney care services.

1. Information We Collect

We gather the following types of information to provide and improve our services:

• Personal Contact Information: This includes your name, email address, phone number, and postal address, which are used to communicate with you regarding service inquiries and appointments.
• Service Details: Information specific to your chimney care needs, such as the type of service requested (e.g., chimney cleaning, dryer vent cleaning), and service preferences.
• Payment Information: We collect payment details such as credit card information when you purchase services through our website. This is processed securely via third-party payment processors.

2. How We Use Your Information

We utilize the information we collect for the following reasons:

• To deliver our services: Your personal and service details are used to schedule, manage, and complete chimney care services like chimney cleaning and dryer vent cleaning.
• To improve service quality: We analyze feedback and customer interaction data to enhance our service offerings.
• To send updates and promotional content: We may use your email address to send service reminders, offers, and company updates. You can opt out of marketing emails at any time.

3. How We Protect Your Data

We implement a variety of security measures to ensure the safety of your personal information. These measures include the use of encrypted connections and secure data storage to protect sensitive data such as payment details.

4. Data Sharing and Third-Party Disclosure

We will never share, trade, or rent your personal information with third parties. However, we may share your data with trusted service providers who assist us in delivering our services, such as payment processors or email marketing platforms. We may also release information as required by law or to safeguard our rights or property.

5. Cookies and Tracking Technologies

Our website may use cookies to enhance your browsing experience. Cookies help us understand how visitors interact with our site and allow us to provide better functionality. Your cookie options can be managed through your browser’s settings.

6. Your Rights Regarding Your Data

You have the right to access, amend, or remove any personal information we have about you.

If you wish to make changes or request a copy of your data, please contact us at:

• Email: mailto:chimneycareservice@gmail.com
• Phone: 510-388-1059

7. Links to Third-Party Sites

Our website may include links to external websites. We are not responsible for the content or privacy practices of these third-party sites, so we encourage you to review their privacy policies before sharing any personal information.

8. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy as necessary. Any changes will be reported on this website, and the amended policy will indicate the revision date. Please check back on a regular basis to be informed about how we protect your information.

9. Consent

By using our website and services, you consent to the collection and use of your personal information as described in this Privacy Policy.

If you have any questions about this policy or wish to discuss how we handle your personal data, please don’t hesitate to contact us.